Comparison

Fireflies.ai records the call. Minuta helps you answer in it.

Fireflies is a strong team notetaker for recordings, transcripts, summaries, and CRM workflows after the meeting. Minuta is for the moment inside a difficult customer or discovery call when you need the next answer now.

Pick the right one

Fireflies.ai

  • You want recordings, transcripts, and summaries available for the team after the call.
  • You want the deepest CRM stack — HubSpot, Salesforce, Affinity, Wealthbox, Greenhouse all preconfigured.
  • A bot in the call is fine for your prospects and clients, and a visible notetaker helps your workflow.
  • You're enterprise-led and SOC 2 + HIPAA-BAA on Enterprise covers your buyer.
  • Your team works in 5+ video platforms and you want one notetaker for all of them.

Minuta

  • You are in a hard sales, customer, or discovery call in English, Portuguese, or Spanish and need help answering while the call is still happening.
  • Your customer's policy blocks third-party bots — sales into legal, healthcare, finance, public sector.
  • You want local audio capture plus zero-retention cloud AI processing, not a meeting bot that records the call as another participant.
  • You speak Portuguese or Spanish and want the website, not just the transcription engine, in your language.
  • You want a real-time answer copilot, not just a post-meeting summary.

Side by side

FeatureFirefliesMinuta
Bot in the meetingYes — RecorderBot ("Fred") joins as participantNo — no bot, no participant
Audio processingCloud (US/EU regions)Local capture, secure transient API
Native PT websiteNo — English-only website (transcribes 60+ langs)Yes — full PT-BR site
Native ES websiteNo — English-only websiteYes — full ES site
Live answer copilotNo — focused on post-meeting summariesYes (Pro)
Works offlineNoNo (requires internet)
CRM integrations~42 — HubSpot, Salesforce, Affinity, Wealthbox, GreenhouseStripe + Cognito (CRM via export)
ComplianceSOC 2 II, GDPR, HIPAA-BAA (Enterprise)Privacy-first by design (DPA on roadmap)
PlatformMac, Windows, mobile, ChromemacOS (Windows soon)
Free tierFree $0 — 800 min/mo7-day full trial · then 1h/month Free
Paid (per user, annual)From $10/u/mo Pro€9/mo

Pricing as of 2026-04-30; check each vendor for the current numbers.

Where Minuta wins

  • The live moment matters more than the archive. Fireflies is built for recordings, summaries, and follow-up workflows after the meeting. Minuta is built for the answer you need before the call moves on.
  • Hard live calls are the problem. Minuta captures audio locally and drafts an answer in your tone while the customer is still waiting.
  • Bots can be the wrong shape. Fireflies is transparent about Fred joining as a participant; that works for many teams. In regulated or sensitive sales calls, Minuta stays off the participant list.
  • Privacy posture is different. Fireflies's Enterprise "private storage" is still a notetaker cloud. Minuta avoids the meeting bot and uses reviewed zero-retention cloud AI paths for transcription and answers.
  • Brazilian and LatAm buyers. Fireflies can transcribe PT and ES via its 60+ language list, but ships an English-only website. We rank natively in PT-BR and ES.

Try Minuta on your next customer or discovery call

7 days with everything unlocked. Use it when the conversation gets hard and you need the next answer live.